Using community health workers to address needs beyond the healthcare system: Connecting to community resources and building social support
Learning Areas:Implementation of health education strategies, interventions and programs
Other professions or practice related to public health
Public health or related education
Describe the design of the Health Navigator Program and the innovative methods used to address non-health needs. Explain how this model has worked well for a not-for-profit HMO health plan. Identify examples of non-health related community resources. Discuss real life success stories from the IEHP Health Navigator Program.
Keyword(s): Community, Health Promotion
Qualified on the content I am responsible for because: I am part of the team that planned, implemented, and now evaluate the Health Navigator Program at Inland Empire Health Plan. Using the Community Health Worker model we designed and modified what would work best in an HMO environment. This program targets specific populations who have clear misunderstandings or underutilization of the healthcare system and uses education and community connection through a home visitation model to enable real behavioral change.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.