Online Program

Community partnerships to develop national standards and local capacity for training a high-quality personal home care workforce

Tuesday, November 5, 2013

Clare Luz, PhD, Department of Family Medicine, Geriatric Division, Michigan State University, East Lansing, MI
Daniel Ochylski, MS DNPc RN, Independent Nursing Services Inc./ University of Michigan, Roseville, MI
Lauren Swanson, MA, Michigan Department of Community Health
Michigan has participated, with five other states, in a federally funded, ACA driven demonstration grant to develop, implement, and test competency-based training models for personal care aides (PCA) who provide in-home care. PCAs are among the fastest growing workforce and play a key role in meeting a significant public health need for affordable long-term care. Currently, a major gap exists between personal care needs and PCA competency as there are no federal competencies or training requirements. This project helps bridge the gap. The Michigan model is predicated on the belief that the success of PCA training requires local community stakeholders to actively participate in all stages of competency, training, and infrastructure development and delivery. Our presentation focuses specifically on the Michigan experience with achieving goals of 1) building community partnerships to develop a systematic process for determining minimum core competencies necessary to provide high-quality personal home care, 2) using these competencies as the basis for a gold-standard training program, 3) developing local capacity, 4) ensuring that the process was community-based, participatory, represented key experts and stakeholders, and included all areas of instruction mandated by the ACA, and 4) robust data collection and analyses to determine effectiveness of process and outcomes. Key findings, lessons learned, and outcomes will be shared that can inform efforts to establish local, state and national PCA standards and training requirements, and PCA training programs, with implications for addressing the gap between practitioner knowledge of best practices and the need for safe, high-quality home care.

Learning Areas:

Administer health education strategies, interventions and programs
Conduct evaluation related to programs, research, and other areas of practice
Implementation of health education strategies, interventions and programs
Other professions or practice related to public health
Planning of health education strategies, interventions, and programs
Provision of health care to the public

Learning Objectives:
Explain the link between high quality personal care aide training and high quality home care. Describe methods for building community-based coalitions to develop key competency and training requirements for personal care aides. Discuss key components of successfully developing local capacity to deliver personal care aide trainings and build local workforce.

Keyword(s): Community Capacity, Health Care Workers

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: With over twenty-years experience as a healthcare executive RN, currently completing doctoral studies at the University of Michigan focusing on Nursing Business and Health Systems Policy. I have lead a transdisciplinary team as RN Project Director for the Michigan PHCAST project over the past three years. This federal initiative focuses on providing high quality, safe and cost-effective supports and services to older adults and persons with disabilities throughout Michigan by training the direct care workforce.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.