Online Program

Advancing local public health through transition of traditional direct services

Saturday, November 2, 2013 : 10:45 a.m. - 10:57 a.m.

Charlotte Parent, RN, MHCM, New Orleans Health Department, New Orleans, LA
In 2011, 60% of the New Orleans Health department budget funded struggling primary care clinics. The department lacked basic policies and procedures, programs Operated in isolation, and though all City organizations were facing cuts, the possibility of disbanding the Health Department was under consideration.

Expending extensive resources on primary care inhibited the department from performing the primary public health functions of assessment, assurance, and policy development. Department leadership set a vision to transform into a 21st century model for the nation, capable of addressing the serious population health challenges of modern New Orleans. NOHD executed an ambitious transformation plan, transitioning out of primary care and using the Public Health Accreditation Board (PHAB) accreditation standards as a framework to build organizational capacity and provide excellent public health services.

As a 2012 RWJF Roadmaps to Health Prizewinner, NOHD facilitates partnership initiatives to assure access to care, prevent violence, promote healthy lifestyles, enrich family health, and enhance the local public health system through community collaboration and engagement. Internally, NOHD has established performance management, workforce development, and other elements of administrative infrastructure to deliver the highest quality service.

Learning Areas:

Program planning
Public health administration or related administration
Public health or related organizational policy, standards, or other guidelines
Systems thinking models (conceptual and theoretical models), applications related to public health

Learning Objectives:
Describe a model for transition of direct services to community providers Discuss application of the "New Public Health" in a local health department setting Identify keys to success for departmental transformational

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am the current Deputy Director of the New Orleans Health Department with a background in Healthcare Management. I am part of the leadership team that has worked to transform the Department from a focus on direct care to public health focused activities while facilitating, linking and leveraging the opportunities for the community to provide the direct service that are needed for the citizens.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.