Online Program

Developing Process Measures Aligned with the Public Health Quality Aims

Monday, November 4, 2013 : 12:50 p.m. - 1:10 p.m.

Rohit Ramaswamy, PhD, MPH, Public Health Leadership Program, Gillings School of Global Public Health, University of North Carolina at Chapel Hill, Chapel Hill, NC
In 2008, the Department of Health and Human Services developed nine aims to for quality improvement in public health to guide practitioners in assessing and improving the quality of public health programs and policies. In a recent report outlining an approach for developing quality measures for population health, the Institute of Medicine stated that these aims could be use to evaluate the resources and capacities of public health systems to improve health conditions and produce healthy outcomes. The resources and capacities of any system are demonstrated in the design and operation of processes through which outputs get delivered. Therefore, to understand how the nine aims can be useful to practitioners in improving public health quality, key public health processes must be identified and measures must be developed that assess the performance of these processes for each relevant aim. In this presentation, we extend IOM's work by showing examples of process measures around the nine aims for selected public health programs aligned with the Leading Health Indicators, and describing how these measures can be used to improve the quality of processes through which priority population health services are delivered and managed.

Learning Areas:

Public health or related organizational policy, standards, or other guidelines

Learning Objectives:
Describe how public health is delivered though processes Identify some key public health processes Explain how public health quality can be achieved through process improvement Discuss how process quality links to the nine aims Develop process measures around the nine aims for selected public health processes Describe how process measures can be used for process improvement

Keyword(s): Quality Improvement, Public Health

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I have 20 years of experience with quality improvement in health care and other disciplines in the US and globally
Any relevant financial relationships? Yes

Name of Organization Clinical/Research Area Type of relationship
Department of Health and Human Services Public Health Quality Consultant

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.