Online Program

Improving Public Health Processes: Developing Process Measures Aligned with the Public Health Quality Aims

Monday, November 4, 2013 : 1:10 p.m. - 1:30 p.m.

Ellen Gaucher, BSN, MSPH, Wellmark Blue Cross Blue Shield of Iowa, Des Moines, IA
The presentation describes how measures aligned with the 9 aims for public health quality can be used to design, implement, and improve the quality of public health processes through which priority population health services are delivered and managed.

Learning Areas:

Public health or related research

Learning Objectives:
Describe how process measures can be used for successful Quality Improvement. Discuss how process quality links to the Nine Aims.

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I have a distinguished career as a health care quality leader with over 15 years of experience. I am currently the Group Vice President of Operations at Wellmark Blue Cross Blue Shield where I lead the continuous improvement effort.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.