Paul David Epstein
Epstein & Fass Associates
Results That Matter Team
140 Nassau Street, Suite 9C
New York,
NY
USA
10038-1548
Biographical Sketch: Paul Epstein leads the Results That Matter Team, based in New York. He has over 30 years’ experience improving public and nonprofit performance and a lifetime achievement award from the American Society for Public Administration. His three books include RESULTS THAT MATTER. He also co-authored 3 chapters of THE PUBLIC HEALTH QUALITY IMPROVEMENT HANDBOOK. He has assisted public health organizations in quality improvement, performance management, and using Community Balanced Scorecard tools that he developed.
Papers:
4040.0
Public health performance management systems organized as quality improvement cycles