S. Rae Starr, MPhil, MOrgBehav

L.A. Care Health Plan
HealthCare Outcomes & Analysis
1055 West Seventh Street
10th Floor
Los Angeles, CA
USA 90017

Biographical Sketch: Rae Starr serves as a Senior Biostatistician at L.A. Care Health Plan, a public agency that provides Medicaid and S-CHIP health insurance to a large, multi-cultural, multi-lingual, low-income population in Los Angeles County, California. Rae’s duties include oversight of the annual member experience surveys in which members assess the quality of health care services. Rae advises projects on the design of activities to improve clinical quality; the quality of services; and evaluations of program effectiveness.

Papers:
2070.0 Group dynamics: The relationship between provider group structure and patients' ratings on services central to the patient-centered medical home (PCMH) model 2070.0 Does form follow function?: Provider group structure as a driver of HEDIS quality of care measures in a large urban Medicaid health plan 3013.0 Ensuring 'the cupboard's not bare: Assessing adequacy of resources for statistical consulting in health plans and agencies serving vulnerable populations 3289.0 Using annual CAHPS surveys to determine the health information needs, challenges, and preferences of older patients in a large Medicaid health plan, 2006-2012 4105.0 Anonymity practices in health care surveys: The dilemma of how to protect respondent privacy without stifling feedback from patients 4168.0 Navigating managed care: Assessing quality of services reported by patients with disabilities, transitioned from Medicaid fee-for-service (FFS) into a large urban Medicaid managed care plan 4256.4 When one size doesn't fit all: Methods for assessing overall quality of healthcare services to seniors in a large and diverse Medicaid health plan using cahps data, 2006-2012 5000.0 Bridging quality of services between old and young: Developing a broad-spectrum measure of age-related disparities using CAHPS surveys within a large and diverse Medicaid health plan, 2006-2012 5076.0 Speaking of language access: Interpreter requests and availability -- impact on patients' ratings of healthcare quality in a complex provider network, within a large and diverse Medicaid health plan, 2011