Online Program

Leveraging Benchmarking through the Use of Data Analytics

Monday, November 2, 2015 : 8:30 a.m. - 8:50 a.m.

Paul Duck, Netsmart, Overland Park, KS
Data-related challenges and opportunities are shaking up all of health and human services. Policy and regulatory changes that affect financial reimbursement and client/consumer performance evaluation are forcing organizations – including local health departments -- to act quickly to improve data analysis. Moving beyond a basic level of data sophistication may be vital to many financial, operational and service-related decisions. Moreover, analytics allows an organization act quickly on its data. With analytics an organization can “drill-down” into its data in a myriad of complex ways to identify patterns that would otherwise be difficult to discern.

This session will address how public health organizations can use business intelligence strategies to respond to increased demands for accountability. Drawing from real-world experiences, the speaker will discuss how providers have used data analytics to markedly enhance efficiency and quality of
care and then define how this business intelligence can be applied to specific challenges faced by local health departments.

During the talk, participants will explore how analytics and benchmarking work in work in tandem with one another.

Learning Areas:

Administration, management, leadership
Public health administration or related administration
Public health or related organizational policy, standards, or other guidelines

Learning Objectives:
Define how business intelligence and data analytics can be applied to specific challenges faced by local health departments List how analytics and benchmarking can work in tandem to help answer the questions of what needs to improve and how to improve it. Formulate how data analytics can help lead to better, data-driven decisions at all levels of an organization.

Keyword(s): Data Collection and Surveillance, Decision-Making

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: Over the last three years, I have presented on this very topic and many public health and behavioral health conferences. In my work, I have focused extensively on benchmarking and analytics, with particular attention to how to define, analyze and take action on key performance indicators.
Any relevant financial relationships? Yes

Name of Organization Clinical/Research Area Type of relationship
Netsmart N/A Employment (includes retainer)

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.