Examining Support Service Disparities in Permanent Supportive Housing
Method:This qualitative study, consisting of focus groups and individual semi-structured qualitative interviews of 34 PSH providers throughout LAC, examines variation of support services and common challenges that providers face across housing programs.
Results:Providers indicate that once in housing, “that’s when the real work starts for the clients.” While providers report that being housed has implications for increased service needs, results suggest there are disparities in accessing supportive services. These disparities are related to location, accessibility, and providers’ case management approach to intervention which ranges from passive case management to assertive community treatment through a multidisciplinary team. In addition to formal supports, “non-support” staff also play a key role in supporting PSH residents. Lack of training, limited coordination between housing providers and health services, and on-site versus off-site services were identified as barriers affecting the goal of ending homelessness.
Conclusion: These findings indicate a need for program and system responses, such as increased training of staff, increasing accessible evidence-based programs, and bridging service gaps which aim at “getting to zero” (i.e. ending homelessness) for these vulnerable populations.
Learning Areas:Implementation of health education strategies, interventions and programs
Social and behavioral sciences
Describe variations in supportive services in community provided permanent supportive housing in Los Angeles. Identify barriers to accessing services for formerly homeless individuals living in permanent supportive housing.
Keyword(s): Underserved Populations
Qualified on the content I am responsible for because: I am doctoral student in the School of Social Work at the University of Southern California. I have worked win homelessness and housing research in Los Angeles for over three years. I currently work with the NIDA funded Transitions to Housing Study conducted through USC which examines HIV risk factors, behavioral health, and health outcomes for formerly homeless residents initial year living in permanent supportive housing.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.