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Healthcare Equity Education Training: Informing diversity and inclusion policy at cancer centers
Background: Institutions with diversity and inclusion policies that focus solely on individuals’ personal bias risk becoming myopic. Persistent inequity in cancer treatment outcomes demands that institutions establish policies to prevent implicit biases from seeping into decision-making. Healthcare Equity Education Training (HEET) for providers and staff at two cancer centers is being tested by a CBPR partnership, as part of an NCI-funded systems change intervention trial to increase racial equity in quality and completion of treatment for early stage breast and lung cancer patients.
Methods: HEET is a 3-year process informed by an anti-racism framework that is a 2-hour workshop, followed by quarterly sessions. Tailored by each center’s HEET planning committee, facilitators engaged providers and staff in: (a) adopting a common vocabulary and insights on implicit bias as preconditions for structural change; (b) reviewing EHR data regarding treatment outcomes by race; and (c) recognizing levels of structural racism, both in their organization and communities, which can undermine quality and completion of cancer care.
Results: Process evaluation findings revealed that engaging each medical center’s Diversity Officer, council or committee: (a) increased participation from non-cancer specialties, (b) changed participants’ mindset about how implicit bias is associated with their role and responsibilities, and (c) generated new protocols to enhance accountability for racial equity in cancer care coordination.
Conclusion: The role of a medical center’s Diversity and Inclusion structure is essential for a CBPR partnership to look beyond implicit bias and address where in an institution’s operations accountability for equity can come into play.
Learning Areas:
Chronic disease management and preventionClinical medicine applied in public health
Diversity and culture
Provision of health care to the public
Public health or related organizational policy, standards, or other guidelines
Systems thinking models (conceptual and theoretical models), applications related to public health
Learning Objectives:
Describe the differences and similarities between traditional Cultural Competence Training and Healthcare Equity Education Training, in relation to implicit bias.
Identify at least 2 barriers within a cancer center that may interfere with offering and completing Healthcare Equity Education Training.
Articulate the process in which an anti-racism framework can inform changes to an institution’s policies for diversity and inclusion.
Keyword(s): Health Systems Transformation, Cancer
Qualified on the content I am responsible for because: I am Co-Principle Investigator for the ACCURE study.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.