De-Mystifying Performance Management Systems: How to Develop and Improve Yours
Users of the Performance Management Toolkit have submitted numerous questions about developing and improving performance management systems as a part of their application for accreditation by the Public Health Accreditation Board (PHAB). During this session, PHF will highlight the most commonly asked questions about developing and improving performance management systems, with particular attention to the PHAB Standards and Measures Version 1.5 so that attendees can apply this information to their accreditation preparation efforts.
This session will share examples of how local and state health departments have used the five components of the Public Health Performance Management System Framework. The presenters will also deomonstrate tools for self-assessment and continuous improvement that have been effective in helping Toolkit users build performance management systems that have benefited their day-to-day work, capacity, and accreditation preparation. The session will be appropriate for participants anywhere on the road to performance management – whether they are just starting out or trying to improve a performance management system that is already in place.
Learning Areas:Administration, management, leadership
Public health administration or related administration
Public health or related organizational policy, standards, or other guidelines
Systems thinking models (conceptual and theoretical models), applications related to public health
Demonstrate use of tools and resources to develop and improvement performance management systems. Discuss common challenges in developing performance management systems and how to overcome these challenges. Differentiate between the five components of the Public Health Performance Management System framework.
Keyword(s): Accreditation, Quality Improvement
Qualified on the content I am responsible for because: John W. Moran, Ph.D. is a Senior Quality Advisor to the Public Health Foundation and a Senior Fellow at the University of Minnesota, School of Public Health. President of the Advisory Board of Choose To Be Healthy Coalition of the Healthy Maine Partnership for York County, Maine, 2011 â present. Faculty of the CDC/IHI Antibiotic Stewardship project 2011-2012.
Member of PHABâs Evaluation and Quality Improvement Committee 2013 â present.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.