Does an intervention to reduce workplace violence impact hospital worker perceptions of safety culture and work satisfaction?
Methods: The study was conducted in 42 hospital units at increased risk for violence within a large, multi-site hospital system in Michigan. The 42 units were stratified by type of care and randomized to an intervention (n=21 units) and control (n=21) group. The intervention was conducted in 2013 and was comprised of a worksite visit during which researchers provided each intervention unit supervisor with unit-level workplace violence data. Supervisors were asked to work with staff to develop an “Action Plan” for reducing violence. Both intervention and control group employees (n=1900) were asked to respond to surveys regarding their work satisfaction, and safety culture both pre and 7 months post intervention.
Results: Mixed model analyses found significant improvements in intervention group ratings over time for Management Support for Workplace Safety (p<.01), Job Satisfaction (p<.05), and considering violence a problem in their unit (p<.05), with no corresponding improvements in controls.
Conclusions: This randomized controlled intervention was associated with improvements in perceived workplace safety and job satisfaction among intervention site workers.
Learning Areas:Occupational health and safety
Evaluate and discuss the possible explanations for perceived improvements in workplace safety and job satisfaction following a violence-reduction intervention.
Keyword(s): Violence & Injury Prevention, Occupational Health and Safety
Qualified on the content I am responsible for because: I am the principal investigator on the NIOSH-funded R01 grant that is the source of this data. I have done research on workplace violence in healthcare settings for over 20 years, with a special focus on epidemiological analysis of risk factors and intervention strategies.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.