Assessing public hospitals' new outsourcing policy in Botswana
Objective: To document the privatization policy, diversification of the health sector industry, and private health market development.
Methods: Using a health policy analytical framework we examine the privatization policy from design to implementation and analyze challenges and opportunities related to: (1) governance, (2) finance and (3) institutional strengthening.
Results: A legal framework, regulation, procurement rules, and funding were in place to support the process; however, the policy was initiated in seven hospitals before all the technical instruments such as contracts, service level agreements and key performance indicators were ready. Lack of managerial experience in the procurement and management of service level agreements represented a major limitation. Major challenges include the absence of reference costs and benchmark prices, lack of communication with hospital employees, and a nascent market with very few providers for these hospital services.
Conclusions: Outsourcing non-core services represents a major change in hospital operations seeking to improve service quality and the efficient use of public resources. This bottom-up strategy, though modest, is helping to develop a domestic private market within the larger objective of diversifying the domestic economy and addressing the volatility of its main source of domestic revenue, diamonds. These reforms also represent an opportunity to increase female labor force participation and incentivize women’s entrepreneurship in the wider economy.
Learning Areas:Administration, management, leadership
Conduct evaluation related to programs, research, and other areas of practice
Public health administration or related administration
Public health or related public policy
Analyze structural reforms in Botswana involving the Hopital Public Sector
Keyword(s): Public Hospitals, Public/Private Partnerships
Qualified on the content I am responsible for because: I am a Senior Health Analyst at Abt Associates. I hold a Master's in Public Administration. At Abt, I specialize several in health financing projects under USAID's Health Finance and Governance Project and leading the policy analysis of Botswana's new outsourcing policy.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.