Moving from Performance Management to a Performance and Quality Improvement System
Learning Areas:Administration, management, leadership
Public health administration or related administration
Explain the factors necessary to develop a performance and quality improvement system. Identify the characteristics needed to sustain performance and quality improvement in a health department. Demonstrate how engaging in quality improvement learning collaboratives can advance a culture of quality improvement.
Keyword(s): Performance Measurement, Quality Improvement
Qualified on the content I am responsible for because: Jaime Dircksen led the Chicago Department of Public Health's successful accreditation effort and has worked in collaboration with the department to build the current PQI system. She has also worked hand in hand with the IPHI to execute the Quality Improvement Learning Collaboartives. Jaime Dircksen graduated from the University of Chicago's School of Social Service Administration.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.