Online Program

333405
Small Steps to a Healthier You Challenge: A New Approach to Social Marketing Campaigns Grounded in Behavioral Science


Monday, November 2, 2015

Lisa Brown, BA, Booz Allen Hamilton, St. Louis, MO
Barbara Blue, MA, Booz Allen Hamilton, Raleigh, NC
Every year, millions of people make resolutions to lose weight, eat healthier, or be happier. Unfortunately, the majority of resolutions fail. Science suggests that the key to setting resolutions that stick is to focus on making simple micro-changes that can be built upon over time.

The Army National Guard’s Guard Your Health program, a health promotion initiative of the Office of the Chief Surgeon, developed the Small Steps to a Healthier You Challenge. This was designed as the anti-behavior change campaign. Rather than setting lofty goals for individuals, the challenge set small, easily achievable goals. The 28-day challenge was framed as “just the beginning.” It was a way to get people over the biggest hurdle to behavior change: getting started. The challenge was a crash course in the types of meaningful micro-changes participants could make on a daily basis in order to achieve lasting results. It was also designed to teach individuals how to make changes that stick. The challenge was executed with integrated digital strategy that spanned across social media channels, SMS, email, and a responsive website. It was intended to determine the viability of the concept for long-term future programs and to determine which behaviors individuals would be interested in targeting.

This program was based on the behavior model of Dr. B.J. Fogg, founder of the Persuasive Tech Lab at Stanford University. His theory focuses on persuasive behavior change using technology to alter behaviors in positive ways and to assess the psychological element lacking to achieve desired results.

Learning Areas:

Administer health education strategies, interventions and programs
Communication and informatics
Implementation of health education strategies, interventions and programs
Planning of health education strategies, interventions, and programs
Systems thinking models (conceptual and theoretical models), applications related to public health

Learning Objectives:
Explain the use of behavioral theories and principles to designing effective behavior change and health promotion initiatives and share lessons learned in this vein. Demonstrate creative concepts that resonate with service members and their families. Discuss how to build and grow relationships with influencers and collaborators through the use of integrated mini-campaigns and other digital techniques/tactics in order to ultimately support a larger, integrated strategic communications program. Compare a variety of successful communications tools and technologies to their organizations, and how to show measurable impact and interconnectivity among various communication tactics used in behavior change campaigns.

Keyword(s): Social Marketing, Communication Technology

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I have been responsible for developing and managing public health education campaign websites and digital products for numerous government clients and initiatives for more than 16 years. I was part of the team that developed the Small Steps initiative, an integrated behavior change campaign designed to promote the adoption of healthy behaviors using an incremental approach.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.