Online Program

333993
Psychosocial factors associated with frequent emergency department utilization across co-occurring medical conditions


Monday, November 2, 2015 : 11:30 a.m. - 11:50 a.m.

Sara Heinert, MPH, Department of Emergency Medicine, University of Illinois at Chicago, Chicago, IL

Stephen Brown, LCSW, Department of Emergency Medicine, University of Illinois at Chicago, Chicago, IL
Denise Quander, LCSW, Department of Emergency Medicine, University of Illinois at Chicago, Chicago, IL
Francisco Moreno, BA, Department of Emergency Medicine, University of Illinois at Chicago, Chicago, IL
Cherise Rosen, PhD, Department of Psychiatry, University of Illinois at Chicago, Chicago, IL
Surrey Walton, PhD, Department of Pharmacy Systems, Outcomes, and Policy, University of Illinois at Chicago, Chicago, IL
Terry VandenHoek, MD, Department of Emergency Medicine, University of Illinois at Chicago, Chicago, IL
Background:

Frequent emergency department (ED) utilization burdens the health care system.  Many patients present with medical and psychiatric comorbidities, but examination of underlying psychosocial challenges is lacking.

Objectives:

We examined the prevalence of co-occurring medical conditions and psychosocial factors associated with ED utilization in an academic, urban hospital.

Methods:

We conducted a retrospective chart review of ED patients treated between October 2013 and October 2014.  Patients had four or more ED visits annually and had been evaluated by an ED social worker using validated medical, psychiatric and psychosocial instruments.

Results:

Average age was 45 (SD=14.9) years, and 58% of patients were female.  84% were African American and 10% were Hispanic. Common medical conditions were hypertension (HTN) (66%), sickle cell disease (SCD) (20%), diabetes (26%), and asthma (16%).  Many patients had multiple conditions.  SCD patients had the greatest prevalence of low medication adherence (66%), compared to asthma (55%), HTN (50%), and diabetes (43%).  Asthma patients exhibited much higher levels of depression (62%) and anxiety (56%) than other conditions.  Prevalence of low social support was also highest amongst asthma patients (19%), compared to HTN (13%), SCD (10%), and diabetes (9%).

Conclusions:

Multiple psychosocial factors that are not typically addressed during an ED visit were found in this population. These results suggest a high prevalence of medical and psychiatric comorbidity with psychosocial complexities, especially amongst asthma and SCD patients.  There is a need for more comprehensive medical and behavioral intake assessments with an integrated care coordination intervention to facilitate person-centered pathways to care.

Learning Areas:

Chronic disease management and prevention
Clinical medicine applied in public health
Social and behavioral sciences

Learning Objectives:
Describe demographic characteristics of frequent emergency department utilization. Identify psychosocial factors that affect frequent emergency department utilization. Compare significant psychosocial factors across chronic conditions.

Keyword(s): Chronic Disease Management and Care, Mental Health

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: My interest and experience with public health research, specifically research in the setting of the emergency department, has spanned over several years. I have worked to develop strategies to better coordinate care for patients who frequently utilize the emergency department. These strategies have taken many forms, including quality improvement initiatives, retrospective chart reviews, and qualitative focus groups and in-depth interviews with patients.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.