Abstract

Bridging the digital gap: An innovative solution for digital inclusion in aging communities

Rachel Millán-Rodríguez, Alexandra Ortiz Martinez, Paola Pizarro Angulo, Gabriela Algarín Zayas and Marianyoly Ortiz, PhD
Puerto Rico Public Health Trust, San Juan, PR

APHA 2024 Annual Meeting and Expo

In Puerto Rico, the rapid expansion of internet services has exacerbated the digital gap, particularly among older adults. It is estimated that by 2035, 35% of the population will be over 60 years old, underscoring the urgency to address this issue. To bridge the gap, a digital literacy project for seniors was initiated, resulting in the creation of user-friendly cellphone manuals. These manuals were developed based on data from the project’s literacy pre-tests and underwent thorough review by gerontologists, community health workers and older adults. The evaluation of the manuals was based on content relevance, appropriate language, reading comprehension, and readability. They cover essential topics such as operating systems, phone features, basic apps, and online security. The 36-page manuals, tailored for Android and Apple iOS, have been distributed both in print to project participants and digitally for wider access. The manuals have facilitated digital literacy interventions for older adults with varying levels of technological proficiency by providing clear visual guidance and step-by-step instructions. While initially implemented in Naguabo, Puerto Rico, the project aims to expand to six additional municipalities. These manuals serve as invaluable educational tools, reflecting a commitment to digital inclusion and the well-being of older adults. In an increasingly digital world, ensuring inclusivity is paramount, and this project represents a significant step in that direction.

Implementation of health education strategies, interventions and programs Planning of health education strategies, interventions, and programs