Session

Advancing Patient-Provider Communication and Relationships (Organized by HCWG)

Alicia Papanek, MS, CHES, Nonprofit and Advocacy Research Lab, University of Florida, Gainesville, FL

APHA 2024 Annual Meeting and Expo

Abstract

Enhancing patient-provider conversations about opioid tapering through new CDC materials and resources

Mary Dowling, MPH, CHES
Decatur, GA

APHA 2024 Annual Meeting and Expo

Background: The Centers for Disease Control and Prevention (CDC)’s 2022 Clinical Practice Guideline for Prescribing Opioids for Pain offers guidance on opioid tapering and encourages clinicians to work collaboratively with patients in the decision-making process. Opioid tapering is the process of gradually reducing the dosage of prescription opioid medications. CDC assessed clinicians’ informational needs and preferences around tapering, and tested materials intended to support patient-provider communication around tapering.

Methods: CDC interviewed clinicians (n=9), in July 2023, to explore their knowledge, attitudes, and beliefs about tapering; effective strategies for patient conversations about tapering; and challenges to having conversations with patients. Insights from these in-depth interviews were used to develop materials. In September 2023, materials were tested with a new set of clinicians (n=9) to gather their feedback regarding content, design, clarity, relevance, and utility.

Results: Findings emphasized the importance of building trust within the patient-provider relationship and creating a collaborative approach where patients feel seen and heard in the decision-making process. These conversations highlighted the challenges clinicians face when having conversations with patients about tapering. Clinicians reacted positively to the materials developed, which CDC updated based on their feedback and suggestions.

Conclusions: Given the ongoing overdose crisis, supporting and training clinicians in having productive conversations with patients about tapering continues to be important. CDC remains committed to evaluating materials and resources and using feedback from clinicians to improve current resources, as well as inform future materials development. The tapering materials developed as part of this process are currently available.

Communication and informatics Implementation of health education strategies, interventions and programs Public health or related education

Abstract

Birth trauma: Impact of provider communication

Marilyn Gardner, PhD1, Susan Eagle, MPH, PhD2 and Kristen Brewer3
(1)University of Wisconsin - Eau Claire, Eau Claire, WI, (2)Western Kentucky University, Bowling Green, KY, (3)Boston, MA

APHA 2024 Annual Meeting and Expo

Trauma experienced during childbirth can have a significant and lasting negative impact on birthers’ health and well-being. Because this trauma is related more to birthers’ self-evaluation of and reactions to the event than the event itself, they are often re-traumatized when their trauma goes unrecognized, is minimized or dismissed, or is deemed unwarranted – especially when the baby is healthy. Nearly one-third of birthers (N=3330) responding to an online survey reported feeling traumatized by their birthing experience. Although birthers of color reported a higher incidence of traumatization, it was not statistically greater than for whites. For birthers with a disability, however, the odds of being traumatized was 2.14 [CI 1.16, 4.10] that of cisabled birthers. Negative communication with providers was associated with feeling traumatized among all birthers (r=.85) with strong correlations in birthers of color (r=.89) and those with a disability (r=.92). Perceived environmental control (r= -.56) and partner support (r=-.54) were negatively associated with birth trauma Approximately 13% of birthers reported having flashbacks or nightmares about their birth and 7.5% reported having feelings of self-harm or harming their baby. Birth related trauma and PTSD are significant public health issues. Interventions aimed at improving provider communication, especially among marginalized birthers, may mitigate these harms.

Communication and informatics Public health or related research Social and behavioral sciences

Abstract

Using structural equation modelling to examine the impact of patient-centered communication and social determinants of health on perceived quality of healthcare and self-reported general health.

Aditi Tomar, PhD1, Mayank Sakhuja, PhD2 and Richa Chinchakhandi3
(1)The University of North Carolina at Chapel Hill, Chapel Hill, NC, (2)Lineberger Comprehensive Cancer Center, University of North Carolina at Chapel Hill, Chapel Hill, NC, (3)Texas A&M University, College Station, TX

APHA 2024 Annual Meeting and Expo

Background: Understanding the relationship among patient-centered communication (PCC), social determinants of health (SDoH), and quality of healthcare and health status is crucial in healthcare research for improving both individual health outcomes and healthcare quality. This study aims to investigate how PCC and SDoH influence perceived quality of care and individual health, both directly and through the mediating role of self-efficacy.

Methods: We utilized a national sample of 6,252 adults from the Health Information National Trends Survey (HINTS) 6. PCC was evaluated as a latent variable using seven indicators, while SDoH were assessed through four indicators. Self-efficacy to take care of their health was the mediator in our model. Structural equation modeling (SEM) was employed to examine how self-efficacy mediates the effects of PCC and SDoH on the outcomes, perceived healthcare quality and self-reported general health status.

Results: The final structural model exhibited good fit with the data (RMSEA: 0.04, CFI: 0.99; TLI: 0.97; SRMR: 0.03). Lower SDoH needs were significantly associated with greater patients’ self-efficacy to take care of their health (p < 0.05). Perceived quality of healthcare and self-reported general health were positively and significantly associated with PCC. Self-reported general health was also positively influenced by SDoH (p<0.05). Lastly, self-efficacy positively and significantly mediated the relationship of both PCC and SDoH on both outcomes, quality of care and self-reported general health status (p<0.05).

Conclusion: Future research should delve deeper into the nuanced interactions among patient-provider communication, SDoH, and self-efficacy, informing targeted interventions to enhance healthcare quality and individual well-being.

Administer health education strategies, interventions and programs Advocacy for health and health education Planning of health education strategies, interventions, and programs

Abstract

Studying the impact of diabetes self-management education on patient self-advocacy and communication: Results from an integrated mixed methods randomized controlled trial

Brenna Kirk, PhD, MPH1, Sweta Mahato, MScPH1, Brittany Smith, PhD1, Amna Haque, MPH1, Christa Lilly, Ph.D.2, Danielle Davidov, PhD1, Adam Baus, PhD, MA, MPH3 and Ranjita Misra, PhD, CHES, FASHA, FESG1
(1)West Virginia University School of Public Health, Morgantown, WV, (2)Fairmont, WV, (3)Morgantown, WV

APHA 2024 Annual Meeting and Expo

Background: Effective patient-provider communication is important for diabetes management. However, patients are often reluctant to openly share their concerns with providers. This integrated mixed-method RCT sought to assess the impact of the Diabetes & Hypertension Self-Management Program (DHSMP) on participants’ self-advocacy (SA) and communication with their providers.

Methods: Ninety-eight adults were randomized to 3 arms: a 12-week DHSMP core (N=33), 12-week DHSMP core plus medication adherence (n=33) or enhanced usual care (3 hours of education; N=32). Patient SA and communication were assessed at baseline, 12- and 24-weeks using validated measures. Semi-structured interviews (n=45) and 7 focus groups (n=25) were conducted. Four coders used thematic analysis to identify themes related to SA and communication. Data were integrated using MAXQDA software.

Results: SA was significantly associated with patient-provider communication (r=0.40; p<0.001), diabetes duration (r=0.22; p<0.001), BMI (r=-0.13; p=0.045), glucose monitoring (r=0.15; p=0.018), and diabetes distress (r=-0.15; p=0.019). Quantitatively, the intervention arms compared to the control group saw improvements in SA at 12 weeks (p=0.021) but was not sustained at 24 weeks (p=0.746). However, qualitatively, participants in the intervention arms shared that the DHSMP (1) promoted positive perceptions of SA and increased participants’ confidence to effectively communicate their needs with providers, and (2) helped them discuss self-management topics, including psychosocial aspects.

Conclusion: The DHSMP’s impact results on SA were mixed. Results demonstrated that diabetes education alone may not be enough to improve SA. Future research testing interventions that specifically incorporate teaching SA skills in addition to diabetes self-management behaviors is needed.

Advocacy for health and health education Chronic disease management and prevention Communication and informatics Conduct evaluation related to programs, research, and other areas of practice Planning of health education strategies, interventions, and programs Social and behavioral sciences