Abstract

Diverse attitudes and experiences with technology use during the COVID-19 pandemic among Asian Americans: A mixed-methods study from COMPASS

Linda Park, PhD, NP, FAAN1, Serena Chi, BA2, Myka Lay, BS3, Nicole Phan, BS1, Janice Tsoh, PhD1, Oanh Meyer, MAS, PhD4, Bora Nam, PhD, MSN1 and Van Park, PhD, MPH5
(1)University of California, San Francisco, San Francisco, CA, (2)Yale University, New Haven, CT, (3)Samuel Merritt University, Oakland, CA, (4)University of California, Davis, Davis, CA, (5)University of California San Francisco, San Francisco, CA

APHA 2025 Annual Meeting and Expo

Background/Aim: During the COVID-19 pandemic, Asian American and Pacific Islander (AAPI) communities faced the additional challenge of discrimination that stemmed from racist and xenophobic rhetoric in the media. Limited data exist about AAPI technology usage during shelter-in-place and its effect on physical and mental health. This study aims to examine AAPI adults’ experiences with technology use during the COVID-19 pandemic.

Methods: The COVID-19 Effects on the Mental and Physical Health of AAPI Survey Study (COMPASS) surveyed 5,398 AAPI adults (October 2020–February 2021) nationwide in five languages. All participants rated their technology use and its perceived benefits. A subset (n=1,115) provided qualitative responses to the question: “Is there anything else you want to tell us about your use of technology during COVID-19?” Responses were thematically coded and analyzed.

Results: The mean age of respondents was 45.9 years old (range 18-98). Most found technology helpful for staying informed (80%), maintaining social connections (76%), and caregiving (47%). While 78% found it helpful for mental health, only 51% found it beneficial for physical health. Qualitative themes highlighted technology as: (a) critical for physical, mental, and emotional well-being; (b) often the only source for social connections; (c) linked to negative health impacts when overused; and (d) associated with multiple barriers for AAPI communities.

Conclusion: Global technology dependence may have exacerbated social inequities related to device and Wi-Fi access, employment, and communication, especially for individuals with limited English proficiency. Further qualitative research is needed to amplify AAPI perspectives and address digital health disparities.

Communication and informatics Diversity and culture Epidemiology Public health or related research Social and behavioral sciences