The success of the provider-client interaction is directly influenced by the quality with which services are delivered, whether this be at a health center, a hospital, or in a community health worker's home. The quality of the service delivery point (SDP) may be measured by its functionality. That is, for an SDP to be fully functional, it must include simultaneously: trained and motivated personnel; adequate equipment, drugs, and supplies; a suitable infrastructure; a functioning referral system; sufficient information; and support from the community.
This presentation will illustrate the application of "the fully functional service delivery point (FFSDP) model" in rural Guinea via a USAID funded RH/CS project, locally known as PRISM (Pour Renforcer les Interventions en MST/SIDA et Santé Maternelle).
The FFSDP model is central to PRISM's overall goals of increasing access, quality, demand and donor/partner coordination, to stimulate sustained use of quality RH/CS services among rural Guinean families. In a first phase, PRISM has targeted 22 health centers to become FFSDP models, which will in turn serve as training sites for replication elsewhere. This presentation will discuss the challenges and benefits of this approach, including both local and national level efforts necessary to create and sustain FFSDPs. In conclusion, we will illustrate the impact of PRISM's FFSDP approach as demonstrated by increases in CYP and CPR, as well as other RH/CS indicators.
Learning Objectives: At the conclusion of the session, the participant will be able to: 1) describe the concept of the "Fully Functional Service Delivery Point" as a framework for improving health services 2) identify the key components of a fully functional site; and 3) discuss its application by MHS's PRISM project in Guinea
Keywords: Quality, Reproductive Health
Presenting author's disclosure statement:
Organization/institution whose products or services will be discussed: The services of Management Sciences for Health (and Johns Hopkins University Center for Communications Programs) through its USAID-financed PRISM-Guinee Project will be discussed in this presentation
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.