This study focused on service satisfaction among Latinos and non-Latinos diagnoses with schizophrenia who receive Medicaid mental health services in Massachusetts. Since Latinos in the US have a long history of limited access to health services, findings from this study shed light on how those few who have been able to secure services feel about how their mental health needs are met. Data are from the Consumer Assessment of Health Plans (CAPHs) survey and in depth interviews.
Learning Objectives: To illustrate the importance of cultural differences in perceptions of quality of care
Keywords: Quality of Care, Latino Mental Health
Presenting author's disclosure statement:
Organization/institution whose products or services will be discussed: None
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.
The 128th Annual Meeting of APHA