4196.0: Tuesday, November 14, 2000 - 3:15 PM

Abstract #16281

Acknowledging diversity in the workplace: A model for employee assistance programs

Judith E. Morgan, CEAP and Rodolfo Santos, CSW, CASAC. New York State Department of Health, Corning Tower, Room 1286, Empire State Plaza, Albany, NY 12237, 518-473-1408, jem05@health.state.ny.us

As we enter the new millennium, close to eighty-five of the new entrants into the workplace will be People of Color and Women. This will have a dramatic impact on the organization's culture. A new set of attitudes, skills and behaviors will manifest within the work environment requiring innovative ways to address and work effectively in cross-cultural situations. The Employee Assistance Program (EAP) is a joint venture by labor and management within the New York State Department of Health and Health Research Incorporated (NYSDOH/HRI). EAP is designed to assist (1) DOH/HRI in productivity issues and (2)state employees, retirees annd their families in identifiying and resolving wellness and behavioral health issues affecting job performance The EAP model will be discussed and will incorporate the principles of cultural competence. The five essential elements to create a culturally competent EAP will be outlined.

Learning Objectives: At the conclusion of the session, the participant in this session will be able to: 1. Value diversity in the workplace; 2. Develop the capacity for cultural self-assessment and 3. Apply lessons learned in providing services

Presenting author's disclosure statement:
Organization/institution whose products or services will be discussed: None
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.

The 128th Annual Meeting of APHA