Current service delivery systems must undergo fundamental change in order to embrace the diversity among people who comprise American society today. Many health care and human service delivery systems are grappling with the numerous challenges of implementing systemic change to respond effectively to the multiple needs of individuals and families from diverse cultural, ethnic, racial and linguistic groups. Academic institutions and other health training programs have an essential role in preparing personnel who have values, knowledge and skill sets to work effectively cross culturally. Health care organizations also have a role in supporting professional development and inservice training for their personnel. This presentation will: 1. describe a conceptual framework for achieving cultural competence at the organizational and individual level (Cross, T. et al.,); and 2. delineate implications of cultural competence for education and training in academic institutions and health care organizations.
Learning Objectives: N/A
Presenting author's disclosure statement:
Organization/institution whose products or services will be discussed: None
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.