1.0: Saturday, November 11, 2000 - 9:25 AM

Abstract #31120

How to Submit

Kim A Scroggs, PhD, Department, BONES Society, 6300 North River Road, Rosemont, 60056, , welborn@aaos.org

Managing Your Accounts Receivable Starts With You

Believe it or not°K Managing your accounts receivable starts with you.

delinquency 30, 60, 90 days past due? „h Who is going to be responsible for dealing with delinquent patients? Who is authorized to negotiate? Who is allowed to make exceptions? „h What techniques are you willing to use internally to deal your credit policy. We suggest having them sign a These motivations are reasons why the patient will be better off paying the bill in full. They show him or her how they will gain something if they pay it. Your job is to make the patient want to pay the bill so badly that the patient just can°¦t stand not to pay it. If you generate this kind of reaction, you°¦re using the right motivating factors.

OPUS21 Management Solutions

See www.ors.org

Learning Objectives: ksksksklsksksksksk

Keywords: Access, Adolescent Health

The 128th Annual Meeting of APHA