5212.0: Wednesday, November 15, 2000: 2:30 PM-4:00 PM

National policy efforts to promote the health of diverse populations through culturally and linguistically appropriate services

This session will feature four major policy-related efforts underway in the U.S. Department of Health and Human Services to improve the quality of health care to the Nation's increasingly diverse populations through cultural competency. Presentations will include: the national standards for culturally and linguistically appropriate services (CLAS) in health care, developed by the Office of Minority Health (OMH), and incorporating the results of a national public comment period earlier this year; the Office of Civil Rights' policy guidance on compliance with Title VI as it affects persons with limited English proficiency (LEP); the recommendations for cultural competency within the Health Care Financing Administration's (HCFA) Quality Improvement System for Managed Care (QISMC); and another OMH-funded effort to assess the nature and extent of CLAS in a national random sample of managed care plans. Learning Objectives: At the end of the session, audience participants will be able to: 1) describe at least three major Federal policy efforts to promote health care quality through culturally and linguistically appropriate services; 2) define cultural competency as it pertains to the health care/public health arena; 3) identify major domains and elements comprising cultural competence in health care; and 4) describe the relationship between culturally and linguistically appropriate services and health care quality
See individual abstracts for presenting author's disclosure statement.
Learning Objectives: Refer to the individual abstracts for learning objectives
Presider(s):Betty Lee Hawks
Panelist(s):Julia Puebla Fortier
Thomas E. Perez
Judith L. Bragdon, MS, RN
Angela J. Ware, PhD
Organizer(s):Valerie A. Welsh
2:30 PMNational standards for culturally and linguistically appropriate services in health care
Julia Puebla Fortier
2:50 PMGuidelines for addressing the needs of limited english proficient populations & complying with civil rights legislation
Thomas E. Perez
3:10 PMCultural competency in HCFA's Quality Improvement Standards for Managed Care (QISMC)
Judith L. Bragdon, MS, RN
3:30 PMNational assessment of culturally & linguistically appropriate services (CLAS) in managed care organizations
Angela J. Ware, PhD
3:50 PMDiscussion
Sponsor:Public Health Education and Health Promotion
Cosponsors:Black Caucus of Health Workers; Caucus on Refugee and Immigrant Health; Environment; Latino Caucus; Socialist Caucus

The 128th Annual Meeting of APHA