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American Public Health Association
133rd Annual Meeting & Exposition
December 10-14, 2005
Philadelphia, PA
APHA 2005
 
4337.0: Tuesday, December 13, 2005 - 4:30 PM

Abstract #103842

Preparing for growth in the older adult healthcare market

Amy Gonzalez, MS, Patient Education Office/ The Learning Center, U. T. M. D. Anderson Cancer Center, P.O. BOX 301439, Houston, TX 77230-1439, 713-563-8017, amygonz@mdanderson.org and Cassandra Harris, MS, CHES, Public Education, The University of Texas M. D. Anderson Cancer Center, Box 229, 1515 Holcombe Blvd., Houston, TX 77030.

This presentation will address how the growth in the older adult healthcare market impacts patient and public health communications and what educators can do to ensure they are developing programs and products that are effective and user-friendly for this growing population. Participants will learn about the challenges many older adults face when receiving health information and will get to experience some of the challenges first-hand. Based on a review of the literature, the presenters will offer tips on how to develop programs that will be appealing to older adults, how to develop written materials that are informative and easy to read, how to speak in person and over-the-phone to ensure effective communication with older adults, and lastly, how to communicate effectively through technology to the growing number of older adults who are using computer services for health information.

Learning Objectives: At the conclusion of this session, the participant will be able to