Oral

This workshop will discuss the outcome of a survey study based on the Ethical Force Program’s consensus report, “Improving Communication – Improving Care.” Participants in the survey included hospitals and physician practices which were selected based on specific criteria. Discussions will also focus on models for evaluating the provision of technical assistance to community-based organizations serving minority populations. The session will include a presentation focusing on the benefits of implementing the Southern New Jersey Perinatal Cooperative Database system at the statewide level. We will also discuss comprehensive patient self management utilizing the Practice Partners Model. This model works to integrate community resources, thereby offering support such as linking patients and services, promoting resource utilization, and identifying gaps in available resources.

Session Objectives: Participants should be able to: Recognize how effective communication can lead to better health outcomes, especially among vulnerable populations. Recognize the importance of evaluating the effectiveness and impact of technical assistants on community based organizations. List the benefits of a central database for tracking of files and services and for policy development.

CE Credits: CME, Health Education (CHES), Nursing