Availability of Community-Based Care Services in Central Florida for Older Adults

Objective: The pending demographic transition of baby boomers becoming senior citizens will significantly influence the provision of long-term health and social services in the US. Yet, there has not been enough attention given to the readiness of health and human service organizations for this pending transition. This study intends to provide a description of the readiness of health and human service managers to meet the increased demand for long-term community-based services. Methods: This study employed a qualitative approach. We conducted semi-structured interviews with health and human service managers in the state of Florida and used grounded theory methods for qualitative data analysis. Florida was considered a particularly appropriate location for this study given that the state has a large elderly population and the state is a popular retirement destination. Results: Managers reported that their community-based organizations provide access services, in-home services, community services, educational services, and health services to the elderly. Several administrators discussed how their roles and responsibilities continue to evolve as the number of elderly clients seeking services continues to increase. They also stated that existing programs are being altered and new programs and services are being created to accommodate the expected needs and demand by aging baby boomers. Conclusions: Organizational readiness initiatives will be implemented effectively if managers strategically plan for the increased health and social needs of the elderly. This will include re-engineering current programs, restructuring employee roles and responsibilities, and allocating finite resources appropriately for the pending transition of baby boomers becoming seniors.