242229 Evaluation of Adolescent Mental Health Services in a Rural County: A Collaborative Community & Academic Partnership

Tuesday, November 1, 2011: 10:30 AM

Gale A. Spencer, PhD, RN , Decker School of Nursing, Binghamton University, Binghamton, NY
Ralph Klotzbaugh, MS, NP , Decker School of Nursing, Binghamton University, Binghamton, NY
Frances Srnka Debnar, MS, RN , Decker School of Nursing, Binghamton University, Binghamton, NY
Maureen Daws, RN, MS , Decker School of Nursing, Binghamton University, Binghamton, NY
This presentation will discusses a community-university project to evaluate youth and parental satisfaction of youth services provided in a rural county in northeastern PA. The Integrated Children's Services Planning Leadership Team requested assistance from the university. A faculty led research team consisting of three doctoral students participated in a literature review, the selection of a reliable and valid survey, and with data input and analysis. Two surveys (Youth Services Survey (YSS) and Youth Services Survey for Families (YSS-F) were selected and presented to the Leadership Team for their approval. Six agencies distributed and collected the anonymous surveys to adolescents and their parents or guardians who sought services from the agencies. The surveys were completed by the participants and placed in a sealed envelope in a secure box at the agency for transport to the university. All surveys (n=209, 105 = adolescents, 104 = parent/guardians) were entered into an SPSS 18. Data will be presented on the demographic variables of both the adolescents and their parents/guardians. Similarities and differences of adolescents and parents/guardians will be presented on perceptions of satisfaction of services, child's ability to handle daily life, ability to choose services, involvement of staff, accessibility of services, and involvement of treatment. This study provided valuable information to assist the agencies to: identify gaps in services and to assess satisfaction with current services. Community agencies plan to use findings to guide decision making and allocation of resources to this vulnerable population in the future.

Learning Areas:
Conduct evaluation related to programs, research, and other areas of practice

Learning Objectives:
Identify 3 demographic variables that have an effect on satisfaction with youth services Describe similarities and differences between youth and parent/guardian satisfaction with youth services. Describe two ways that the findings can be used to improve youth services.

Keywords: Adolescents, Mental Health Services

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I have taught community health assessment and evaluation research for several years and have conducted many community assessment
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.