Online Program

Preparing for accreditation - readiness review and other successful strategies from Maine

Tuesday, November 5, 2013 : 9:10 a.m. - 9:30 a.m.

Brenda Joly, PhD, MPH, Graduate Program in Public Health, University of Southern Maine, Portland, ME
Kathleen E. Perkins, MPA, MCD Public Health, Medical Care Development, Augusta, ME
Valerie Ricker, MSN, MS, Population Health Division, Maine Centers for Disease Control, Augusta, ME
Joseph Robinson, MPH, MCD Public Health, Augusta, ME
Kate Marone, MA, MCD Public Health, Augusta, ME
As governmental public health agencies prepare to pursue accreditation there are lessons learned and experiences among the first wave of applicants that can inform those just starting the journey, particularly those in the early stages. This presentation will showcase efforts in the State of Maine to build accreditation support, assess the health department's readiness and address specific gaps in performance through quality improvement (QI) efforts. The leadership in Maine's State Health Department has been vocal about their commitment to seeking national voluntary accreditation and a number of strategies have been developed to support the agency's application and preparation efforts. For example, an Accreditation Coordinator was hired, an Accreditation Steering Committee was convened, internal champions were identified, and external partners were engaged. In addition, the State of Maine conducted a “readiness review” with external consultants after the initial documents were collected and before a Public Health Accreditation Board (PHAB) application was initiated. This process proved to be valuable and may be of interest to those seeking to assess their existing performance based on the actual standards and measures. In Maine, the outcomes identified both existing strengths and where the agency was not yet ready to proceed. The “readiness review” also helped inform subsequent quality improvement initiatives in the agency. This presentation will describe the strategies that helped build staff engagement in the process, the “readiness review” process, and the lessons learned, which may be of interest to other agencies. In addition, the session will focus on how the results were used to identify, prioritize, and launch QI efforts designed to strengthen the agency's accreditation application, and ultimately, their performance.

Learning Areas:

Public health administration or related administration
Public health or related organizational policy, standards, or other guidelines

Learning Objectives:
Describe the rationale and steps for conducting an accreditation "Readiness Review" in preparation for applying to PHAB. Identify at least two no-cost strategies for enhancing staff engagement in processes necessary when preparing for accreditation.

Keyword(s): Accreditation, Quality Improvement

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am currently the project coordinator for public health accreditation for a state public health agency preparing for national public health accreditation. I also participated in 2 years of state funded grant efforts and training related to local public health accreditation preparation activities. Specifically, I have experience with agency self assessments, preparing documentation, engaging personnel in the accreditation process, preparing accreditation prerequisite documents and other accreditation preparation efforts.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.