142nd APHA Annual Meeting and Exposition

Annual Meeting Recordings are now available for purchase

Performance Management for Public Health Nursing

142nd APHA Annual Meeting and Exposition (November 15 - November 19, 2014): http://www.apha.org/events-and-meetings/annual
Wednesday, November 19, 2014 : 1:00 PM - 1:15 PM

Lakisha Flagg, DrPH(c), MPH, MS, APHN-BC, CPH , Health Promotion and Wellness, U.S. Army Public Health Command, APG, MD
Background: Implementation of healthcare reform has resulted in a sweeping movement to improve the quality and value public health programs. Leaders from all public health sectors are now facing increasing calls for demonstration of impact on health outcomes.  As directors of one of the largest professional groups in public health, public health nursing (PHN) leaders share the onus of facilitating this shift of focus from service delivery to accountability for outcomes. Use of Performance Management systems (PM) has been proposed as an effective means of providing the structure and processes necessary to measure and improve impact on key population-health outcomes; literature on the topic of PHN-specific PM systems is scant. In its endeavor to capture PHN impact on population-health, one federal public health organization analyzed conditions necessary for developing and implementing a PM system for PHNs.

Description: This presentation will describe best practices for development and implementation of PM systems and the use these systems to facilitate public health program quality improvement efforts.  Actions taken by this organization to determine organizational readiness for PHN-specific PM system development and implementation will also be discussed in detail.

Lessons Learned: While particular organizational and leadership conditions are for critical PM system adoption, stakeholder participation in development and implementation activities is critical to PM system effectiveness. Additionally, role clarification and alignment of PHN performance measures with strategic goals are essential.

Implications: Implementation of effective PM systems can improve performance measurement capacity. A PHN-specific system could facilitate efforts to capture the impact of PHN services.

Learning Areas:

Administration, management, leadership
Conduct evaluation related to programs, research, and other areas of practice
Provision of health care to the public
Public health administration or related administration
Public health or related nursing
Public health or related organizational policy, standards, or other guidelines

Learning Objectives:
Describe each of the four components of a Performance Management (PM) system based on the Turning Point model. Describe three documented benefits of PM in capturing public health program impact. Differentiate between performance measurement and performance management systems. Describe two conditions related to successful implementation of a PM system.

Keyword(s): Management, Nurses/Nursing

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am an ANCC board certified Advanced Public Health Nurse and NBPHE certified public health professional with 12 years of experience as an Army Nurse. I currently serve as the workforce development program manager for over 300 Army public health nurses at the Army Institute of Public Health.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.