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Perceived health and emergency department utilization among chronically homeless adults in permanent supportive housing
Methods: This study used self-report and local hospital billing data to examine the relationship between ED utilization and the perceived health and mental health of chronically homeless individuals (N=61) living in a PSH program in Charlotte, North Carolina. Local hospital billing data was collected for the year prior and the year following each consenting tenant’s move into the PSH program. Self-report data was collected within one month of program entry and after one year of tenancy.
Results: In the year after moving into PSH, the average number of tenant ED visits decreased from 9.3 (SD=20.3) to 2.0 (SD=4.4) visits; t(60)=3.435, p=.001. The average length of hospitalizations originating from those visits decreased from 7.6 (SD=16.4) to 1.6 (SD=4.7) days; t(60)=2.850, p=006. Scores for self-perceptions of health and mental health, however, did not change over the first year of tenancy, and for the majority of tenants remained low, below general population norms.
Discussion: Study findings underscore the effectiveness of PSH in interrupting frequent utilization of EDs despite tenant perceptions of poor health. Implications for ongoing health programming in PSH are addressed.
Learning Areas:
Conduct evaluation related to programs, research, and other areas of practiceLearning Objectives:
Describe the relationship between chronic homelessness and healthcare utilization; Examine the role permanent supportive housing plays in reducing the healthcare utilization of chronically homeless adults; Discuss the program implications of poor perceptions of health that persist despite reduced utilization of healthcare services.
Keyword(s): Homelessness, Utilization
Qualified on the content I am responsible for because: I have been the principal investigator for two externally-funded studies on chronic homelessness and homelessness among older homeless adults. In addition, I have over 10 years of practice experience in homelessness and housing, including developing a permanent supportive housing program for chronically homeless adults with a serious and persistent mental illness.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.