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Can a mobile phone program improve quality of maternal care?
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Methods: Employing both qualitative and quantitative methods, we interviewed 27 available healthcare professionals implementing Liga Inan and collected quantitative data from HMIS and program databases. Qualitative data were interpreted through content analysis.
Results: Preliminary results revealed most healthcare professionals perceived Liga Inan as having a positive impact on their work. Midwives in particular reported the program improved their ability to manage patient care, assure continuity of care, provide quality care, access professional support and reach MoH targets. Negative impacts included frustration and strained relationships with patients as a result of limited transportation to healthcare facilities.
Recommendations: Further research is needed to ascertain the potential for mHealth approaches to improve quality of care. The planned scale-up of Liga Inan should include an investigation of quality of care from both health professional and patient perspectives.
Learning Areas:
Other professions or practice related to public healthProgram planning
Learning Objectives:
Describe the potential of mHealth to improve the quality of maternal care
Identify how mHealth may impact maternal healthcare professionals' work and job satisfaction
Discuss research strategies to measure mHealth impact on the health workforce in current and future mHealth programs
Keyword(s): International MCH, Quality of Care
Qualified on the content I am responsible for because: I wrote the proposal for the project discussed and have provided technical support since its inception.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.