142nd APHA Annual Meeting and Exposition

Annual Meeting Recordings are now available for purchase

Refugee health: Lessons learned from Jordan in responding to the refugee crisis

142nd APHA Annual Meeting and Exposition (November 15 - November 19, 2014): http://www.apha.org/events-and-meetings/annual
Wednesday, November 19, 2014 : 11:18 AM - 11:30 AM

James Griffin, MPH , Health Practice, International Relief and Development, Arlington, VA
Uma Kandalayeva, MD , Health Practice, International Relief and Development, Amman, Jordan
Efforts have been made to support Jordan’s provision of quality of healthcare services to Jordanians and refugees alike. However, as the number of refugees continues to grow and resources plateau, Jordan’s healthcare system is tested and resources are stretched thin. A hands-on collaborative approach, consisting of technical capacity building, resource enhancement, health education campaigns, and referrals and home visits, have been implemented to support the country’s healthcare system and ensure a continued quality of care among  refuges and marginalized Jordanians. More than 1,600 Ministry of Health (MOH) staff has received training aimed at improving the quality of care they provide. Over 26 comprehensive health centers s have received medical equipment and supplies. As a result, over 11,000 patients have received improved health services. In partnership with the MOH, United Nations High Commissioner for Refugees- and Department of State Bureau of Population, Refugees and Migration-funded health awareness campaigns for chronic and communicable diseases have been implemented and have reached an estimated 70,000 Jordanians and refugees annually. Approximately 69,000 refugees and Jordanians been referred to MOH clinics in the last five years.  Also, through approximately 35,000 home visits, an average of 1,500 people is referred monthly to MOH clinics. A hands-on collaborative approach, such as the one in Jordan, can help to ensure that a quality healthcare system is maintained for nationals and refugees. Integrated interventions at the local, regional, and national levels help to improve the healthcare staff capacities, ensure resource availability, and improve beneficiary health status through education and services.

Learning Areas:

Chronic disease management and prevention
Implementation of health education strategies, interventions and programs
Public health or related education
Systems thinking models (conceptual and theoretical models), applications related to public health

Learning Objectives:
Discuss the benefits of implementing a collaborative approach to help enhance the healthcare system of a nation. Describe the various components/interventions of this collaborative approach: technical capacity building, resource enhancement, health education campaigns, and referrals and home visits. Discuss implications for linking such an approach to the current health system in a targeted country as a way to address the country’s ability to provide healthcare services to its people as well as long-term refugees. Identify ways in which such an approach could be integrated with other approaches to address other health-related challenges in a targeted country.

Keyword(s): Refugees, Quality of Care

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: Dr. Uma Kandalayeva has over 15 years of experience, managed health projects funded by USAID, ECHO, the US Department of State worth over $20 million. Managing health projects in the Middle East, South and Central Asia, extensive knowledge of health-focused development projects, crisis health management, supervision of child survival projects, capacity building. She has a medical degree from Azerbaijan State Medical University and an MPH from the State University of New York.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.