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Involve, engage, and retain: Retention techniques from Project HEAL, a cancer-focused implementation project in African American churches
Project HEAL partnered with an established community-based organization to assist with enrollment and retention efforts. Various retention strategies were implemented to keep participants engaged throughout the study. Targeted strategies were utilized at the Pastor, CHA, and workshop participant levels including: monetary incentives, fellowship activities, Pastor and CHA interviews, semi-monthly text messages, quarterly newsletters, HEAL-branded materials, and an extensive survey protocol allowing participants to complete follow-ups using multiple methods (e.g., at workshops, mail, phone, internet).
At the end of the 12-month follow-up phase, all 14 churches remain engaged in Project HEAL; however, 4 CHAs from 3 separate churches have dropped out due to health (n=2) or personal (n=2) reasons. Twelve-month participant survey completion rates are at 75%.
Guided by the RE-AIM framework, project sustainability is a priority for Project HEAL. Therefore, participant retention throughout the 24-month follow-up plays an integral role in achieving maintenance. These findings provide guidance for the development of best practices in community- and faith-based longitudinal research projects.
Learning Areas:
Administer health education strategies, interventions and programsConduct evaluation related to programs, research, and other areas of practice
Implementation of health education strategies, interventions and programs
Public health or related research
Learning Objectives:
Explain the importance of participant retention in longitudinal community-based participatory research projects.
Describe at least two methods to keep participants engaged in a longitudinal community-based participatory research project.
Keyword(s): Community-Based Research (CBPR), Sustainability
Qualified on the content I am responsible for because: Sherie Lou Santos is the current Program Manager of Project HEAL in which she plays a key role in the development, management, implementation, and evaluation of the intervention. She earned her dual MPH at Loma Linda University in Loma Linda, CA with concentrations in both Health Education and Maternal and Child Health. She has presented at multiple national and local scientific conferences related to the content of the proposed presentation.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.