Online Program

331229
Developing a project to evaluate the HHS Office of Minority Health's National CLAS Standards in health and health care organizations: Opportunities, challenges, and intended benefits


Tuesday, November 3, 2015 : 10:30 a.m. - 10:45 a.m.

Crystal L. Barksdale, PhD, Health Determinants and Disparities Practice, CSRA Inc, Rockville, MD
Rashida Dorsey, PhD, MPH, Assistant Secretary for Planning and Evaluation, Department of Health and Human Services, Washington, DC
Lacreisha Ejike-King, PhD, MS, Office of Minority Health, U.S. Department of Health and Human Services, Rockville, MD
Anna DiColli, MPH, Health Determinants and Disparities Practice, SRA International, Rockville, MD
Rodney Hopson, PhD, College of Education and Human Development, George Mason University, Fairfax, VA
Alexis Bakos, PhD, MPH, RN, Office of Minority Health, U.S. Department of Health and Human Services, Rockville, MD
William H. Rodick III, M.Ed., College of Education and Human Development, George Mason University, Fairfax, VA
Jennifer Kenyon, BA, Health Determinants and Disparities Practice, CSRA Inc, Rockville, MD
Juan Carlos Arroyo, MPH, Health Determinants and Disparities Practice, SRA International, Rockville, MD
C. Godfrey Jacobs, Health Determinants and Disparities Practice, CSRA Inc, Rockville, MD
J. Nadine Gracia, MD, MSCE, Deputy Assistant Secretary for Minority Health, U.S. Department of Health and Human Services, Rockville, MD

Since their original release in 2001, the HHS Office of Minority Health’s (OMH) National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (the National CLAS Standards) have become an increasingly important tool in health and health care organizations’ (H/HCO) efforts to become more culturally and linguistically competent, thereby improving quality of care, advancing health equity, and reducing health disparities. Re-released in 2013, the enhanced National CLAS Standards were revised to more fully provide a strategic blueprint for H/HCOs to achieve these outcomes. Despite their increased recognition as a tool for H/HCOs to become more culturally and linguistically competent, it remains unclear the extent to which H/HCOs are aware of the National CLAS Standards, and how they use them in their cultural and linguistic competency efforts.

As part of HHS OMH’s larger evaluation strategy for the National CLAS Standards, this evaluation project will examine the processes of awareness, knowledge acquisition, adoption, and implementation of the National CLAS Standards in a small sample of H/HCOs. The project will utilize a mixed-methods, case study approach to address 13 evaluation questions about the National CLAS Standards in H/HCOs. It is anticipated that study findings will provide rich descriptions of the processes of adoption and implementation of the Standards in H/HCOs. This presentation will describe the processes of developing this evaluation project and the intended benefits of its undertaking.

Learning Areas:

Conduct evaluation related to programs, research, and other areas of practice
Public health or related organizational policy, standards, or other guidelines

Learning Objectives:
Describe the process of developing a project to examine the awareness, knowledge acquisition, adoption, and implementation of the National CLAS Standards as organizational policy health and health care organizations. Describe the intended benefits of evaluating the National CLAS Standards in health and health care organizations

Keyword(s): Cultural Competency, Evaluation

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: As the Senior Advisor within the Office of Minority Health/DHHS I lead the evaluation team of the National CLAS Standards in Health and Health Care Organizations.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.