Designing stronger interventions to improve patient safety
To address this pandemic of patient harm, healthcare organizations have adopted risk management tools from other industries, including: root cause analysis (RCA), a retrospective risk assessment technique that aims to uncover the underlying problems that led to an instance of harm; and failure mode and effects analysis (FMEA), a prospective risk assessment technique that aims to uncover hazards before they cause harm. While there is some evidence that these tools improve the quality and quantity of hazards identified, they have not reduced the overall rate of patient harm.
One reason for this: These tools focus solely on problem exploration. They provide no direct support for designing solutions. And in the absence of such support, healthcare organizations overwhelmingly fall back on administrative risk control interventions such as policies and training. These are among the least robust interventions available.
This presentation will introduce the three-tiered hierarchy of risk control for assessing the robustness of interventions to improve patient safety. It will then present the Active Risk Control (ARC) Toolkit, a structured approach to designing stronger risk control interventions (analogous to the use of RCA or FMEA for risk assessment).
Key research findings related to the ARC Toolkit and its components will also be presented. Evidence to date suggests that the Toolkit successfully improves the robustness of risk control recommendations and enables participants to better plan for the full lifecycle of an improvement intervention. Use of the toolkit also increases users’ confidence in the risk management process.
Learning Areas:Administer health education strategies, interventions and programs
Conduct evaluation related to programs, research, and other areas of practice
Occupational health and safety
Systems thinking models (conceptual and theoretical models), applications related to public health
Evaluate the strength of risk control interventions using the hierarchy of risk control. Identify non-administrative risk control interventions to address a given patient safety risk. Discuss ways of planning for the complete lifecycle of a risk control intervention.
Keyword(s): Quality of Care, Quality Improvement
Qualified on the content I am responsible for because: I've been an active researcher in the area of risk management/patient safety for over 5 years. I have published extensively in the area, and have presented at national and international conferences. I hold a PhD (with dissertation research focused on the tools I will be presenting), as well as an MPH and professional certifications in public health, healthcare quality, and healthcare risk management. I am the Deputy Editor of the Journal of Healthcare Risk Management.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.