Online Program

Community Health Centers: Responding to the quality and service challenges while expanding under the ACA

Monday, November 2, 2015 : 2:20 p.m. - 2:40 p.m.

Lee Frances, MD, Erie Family Health Center, Chicago, IL
Erie Family Health Center delivers high-quality, culturally-sensitive, bilingual health care to more than 53,000 medical patients and 9,500 dental patients. Our community-based health care centers are portals to high-quality care – and a higher quality of life – regardless of a patient’s ability to pay. Since 1957, when the Erie Family Health Center was first established as a volunteer clinic by doctors from Northwestern Memorial Hospital, it has been our mission to consider health care a right, not a privilege. Today, Erie serves patients from 13 sites, including seven large primary care facilities (four with integrated, on-site dental care), five school-based health centers and the only freestanding comprehensive teen health provider in Chicagoland.  Quality care has always been at the forefront of Eries mission and the ACA has provided new opportunities and challenges that will be discussed.

Learning Areas:

Chronic disease management and prevention
Diversity and culture
Public health or related public policy
Systems thinking models (conceptual and theoretical models), applications related to public health

Learning Objectives:
Discuss the history and growth of Erie Clinic Discuss the challenges faced in maintaining high quality services to more than 50,000 patients. Discuss the opportunities presented by the ACA, and issues and challenges.

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: tba
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.